Use cases
AI decision use cases: where a decision model beats an LLM
High-volume, well-defined decisions where you need an answer in milliseconds and a probability you can threshold on.
Swiss-hosted inference. Nothing you send is ever stored.Swiss data residency
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- Use caseOperations & supportSupport ticket triage with a calibrated decision modelAutomate support ticket triage: one API call reads each ticket and returns intent, urgency, frustration and churn risk, with a confidence score per answer.Read
- Use caseOperations & supportEmail routing and threat triage with typed decisionsRoute inbound email to the right team automatically and flag spam, phishing and urgency in one call, with probabilities that decide what a person sees.Read
- Use caseUnderstanding textIntent detection with a calibrated decision modelDetect what users want in chatbots, voice menus and search. Define intents per request, get calibrated probabilities and hand off to a person when unsure.Read
- Use caseTrust & safetyContent moderation with calibrated, typed decisionsModerate posts for toxicity, harassment, threats and spam in one call. Calibrated probabilities decide what is removed, sent to review or published.Read
- Use caseSalesLead scoring from free text with calibrated confidenceScore inbound leads from form fills, emails and CRM notes. Get fit, buying stage and persona in one API call, with calibrated confidence to prioritise sales.Read
- Use caseAI agentsAgent tool routing and model-tier selection with a decision modelRoute each AI agent step to the right tool or model tier with a calibrated decision model: difficulty, domain and tool choice in one fast, typed API call.Read
- Use caseUnderstanding textAspect-based sentiment analysis with calibrated confidenceAspect-based sentiment and emotion detection with a calibrated decision model: typed answers per aspect, honest confidence and one fast API call per review.Read
- Use caseOperations & supportMultilingual intake without a translation stepClassify tickets, emails and forms in 100+ languages without translating first. Script detection routes each request to the right Laya checkpoint for you.Read
- Use caseUnderstanding textPatient message triage for clinics, with data kept in SwitzerlandSort incoming patient messages by urgency, department and need for a clinician. Swiss-hosted, zero content retention, with a clinician always in the loop.Read
- Use caseOperations & supportInvoice processing decisions with a fine-tuned decision modelAutomate accounts-payable decisions after extraction: purchase-order matching, duplicate detection, discrepancy severity and approve, hold or reject.Read
- Use caseTrust & safetySecurity alert triage with calibrated decisionsTriage SIEM and EDR alerts with a fine-tuned decision model: true positive, credential compromise, severity and next step, with calibrated confidence per alert.Read